Jasons Deli
Jasons Deli Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jasons Deli has 2.5 star rating based on 75 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good food, Food is always fresh, Food is great.
Cons: Bad food, Customer service, Disrespectful people like juan.Recent recommendations regarding this business are as follows: "Check the salad bar before you pay.", "There was no problem and we highly recommend Jason's Deli and their chili!", "Not sure yet!", "Not sure st this point", "Never eat there after 4 and definitely don’t do social meetings there".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jasons Deli has 2.5 star rating based on 75 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good food, Food is always fresh, Food is great.
Cons: Bad food, Customer service, Disrespectful people like juan.Recent recommendations regarding this business are as follows: "Check the salad bar before you pay.", "There was no problem and we highly recommend Jason's Deli and their chili!", "Not sure yet!", "Not sure st this point", "Never eat there after 4 and definitely don’t do social meetings there".
Most users want Jasons Deli to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Knoxville, TennesseeExtremely rude manager
Preferred solution: nothing Get your manager to shape up or get rid of him. Several others have complained about him
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Abilene, TexasNo broccoli salad
- Good broccoli salad
- No broccoli salad
Preferred solution: Full refund
User's recommendation: Check the salad bar before you pay.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Frisco, TexasManager at Jason’s Deli on Eldorado in Frisco, TX
Ate at this location tonight and this manager is no manager. I ordered a sandwich and my spouse had the salad bar.
He had built his salad and eaten over half of it and I still had no sandwich. I went to the counter and it was just sitting there. I asked the manager if that was my Club Royale and he responded Oh probably. I asked if I could have it and he responded, they will bring it out when it is finished.
I told him, I am here, I can just take it, since my husband is almost finished. He responded that it needed chips and walked away. Now I am pissed! I asked a young lady to hand me the sandwich and a bag of chips.
She did so and apologized. I told her this was not her. But his poor management skills. I will NEVER visit this location again!
I know good help is hard to find, but this guy is an embarrassment to your brand. I have been in the Foodservice business for 36 years and he takes the cake for a terrible manager.
All the tables were dirty and this store was not busy. You should really think twice about letting him wear your brand.
- Good food
- Terrible manager
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Harlingen, TexasOver charge
Preferred solution: Price reduction
User's recommendation: Not sure yet!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Harlingen, TexasOver charge from posted online priced
User's recommendation: Not sure st this point
Compliment
User's recommendation: There was no problem and we highly recommend Jason's Deli and their chili!
Service
Complains
- Food is always fresh
- Disrespectful people like juan
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cedar Hill, TexasOrder was wrong twice!!!!!!
- Great food
- Inefficient and extremely rude
Preferred solution: Full refund
User's recommendation: Don’t go to this location
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Myers, FloridaOrder wrong again. Didn’t follow directions
We used to order 4 or 5 times a week, The same exact order, 2 Big chef salads with no olives. And 2 plain Jane potatoes both with No sour cream on please put on the side.
At least 6 times the orders are incorrect. No olives( we get olives.) please put sour cream on side. Both potatoes came with sour cream on top. Last time I called and spoke to a manager named Michael.
He told me it is what it is. We are very busy. When you order delivery these 4 items are $65 a pop. I dont mind paying for anything as long as is correct.I have purchased 13 orders just from DoorDash.
And my husband would pick up at least 2x during the week so thats another 16 times. I called corporate 1 time and they were going to send a couple of cards to use at Jasons.
That didnt happen either.Im not going to spend anymore time pulling receipts. But are 3 below.
- Great food
- Not getting what you ordered
Preferred solution: You can replace with cards to use at Jason’s. We love your food. If we order from them again, I will call and speak to someone about my order to make sure it’s correct. Did you lose any money question I can’t specifically say how much.
User's recommendation: If your order is not correct do something about it.
Unprofessional
I was in Jasons deli of Spartanburg on Friday night with my family being as we havent been there in 3months because of the customer service ,We return and its no different didnt see none of the regulars that were behind the counter Im assuming thats why the service was yet again a terrible experience for me and my Family.This place has leveled down and its not the food ,The food is amazing it was your staff .(Well a staff)Not sure if he
/she was a manager or an employee Im hoping an employee that needs more training ,Per last visit it was the same person that was the reason we had not been in 3months .We will not be returning.Im part owner of a restaurant ,Should be some level of training with staff
User's recommendation: Never eat there after 4 and definitely don’t do social meetings there
Lost receipt
Complainordered food for pickup, said they were busy might be a few minutes longer than usual so when i made it to store I went into drive thru lane, one car ahead of me, waited for few minutes then
Saw the girl give my food to the car ahead then that gave it back. I called the store asking if they can ask the person ahead to drive around or pull to front so I can get my food that's getting cold, she says want to speak to manager?
I said yes, manager was ignorant and start getting ugly so I hung up. Girl took my card to pay them manager storms up to window to give me a piece of her mind. Was very rude and only blame me the entire time. I had to tell her to stop talking to me because she continued to rant then told me to leave slammed window.
Then had to wait for my credit card back to me.
Unbelievable!!!
Went to different store and got food. Manager there says he hears problems about the other store very often.
Super expensive sandwiches and horrible customer service.
They should have kept the old manager.
This place sucks......!!!don't go here
Preferred solution: Let the company propose a solution
User's recommendation: Don't go here ever
Disrespected
Dear Sir/Ma'am:
Please accept this letter as a formal complaint as it pertains to management at your restaurant located at 3473 Poplar Avenue, Memphis, TN, between 5 o'clock and 5:30 on March 21, 2022
As a loyal customer, for the last ten years, I have never experienced anything other than fantastic customer service, diligent employees, and superb food-both tasty and attractive in appearance. However, today I felt as though Id entered a different establishment.
The young lady, cashier, greeted me and I placed my order of a tuna sandwich and small salad.
As I approached the salad bar, I noticed many empty containers and salad ingredients waste all over the bar and some mixed in with other ingredients. I understand customers will drop as they fill their containers; also, I understand that the salad bar needs periodic replenishing. Therefore, I went to the front counter, the manager was standing next to the cashier, and stated in a modulated tone that the salad bar needs attention.
The manager looked at me and walked away as the cashier continue to give her attention (as she should have) to customers at the register. The manager stepped to the serving counter and began waiting on a gentleman.
Mind you, there were about five or six employees standing the same vicinity who could have easily assisted the only customer standing at the back counter.
I asked the manager if he heard me-again in a modulated tone-he answered in an unpleasant and angry voice that he had. I apologized and told him that he did not acknowledge with an ok or someone will be right there or any gesture. He then told me that he did not have to acknowledge me because he looked at me. Then, he kept badgering me as to why did he have to acknowledge me.
As I talked to my associate about the incident, the manager yelled to me at the salad bar to stop talking about him. After which, he stood and stared at us, while he was loudly discussing the incident to the workers behind the counter-making them feel obviously uncomfortable. .
I was afraid to eat my sandwich in fear that hed tampered with it. The way I was treated was unjust and definitely not warranted.
I entered the facility looking forward to enjoying the rest of my evening, and left with a feeling of disgust and confusion. I did not deserve how this young man spoke to me, spoke at me, and spoke about me. To be kind is free and takes less energy than in being mean.
As my associate stated to me, writing a complaint is a waste of time.
That is fine; writing this out on paper makes me feel better. If he claims that any part of this letter is not true, I have the phone numbers of several guests who were sitting and observing how eccentric the manager was behaving.
Jason's Deli, your reputation has been tampered with.
By the way, I will be returning for my three time a week salad-that is I will be returning during early hours when hes not at work or about to be at work.
With much respect,
Carattee Davis-Mickens
c: Troy Cormier Better Business Bureau
Bad service
- Food is great
- Good food
- Disrespectful people like juan
- Inefficient and extremely rude
Preferred solution: Let the company propose a solution
Bad customer service at the 19755 Hwy 59N in Humble,Tx location
Preferred solution: Full refund
User's recommendation: She need to be removed
About
Jason's Deli is a restaurant that offers delivery, online ordering, catering, and many more services. Jason's Deli offers a wide range of menus so anyone can find exactly what he needs at Jason's Deli. Jason's Deli even has gluten-free menu. Jason's Deli is a great choice for those who watch their diet, leave healthy lifestyle and keep fit. Also, Jason's Deli allows everyone to avoid chores connected with event planning. This restaurant can easily organize any event. You will be surprised by a variety of menu, high quality services and affordable prices. Millions of people have already become clients of Jason's Deli!
Jasons Deli is ranked 176 out of 2515 in Cafes, Restaurants and Bars category
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GROW UP THE CUSTOMER IS NOT ALWAYS RIGHT. THEY CAN REFUSE BUSINESS. YOU are DISGUSTING for wanting the manager fired.
Useless post without descriptions of what happened.
This child probably wanted something, a discount, or something they could not give and mistook that as rude.